I remember an instance when a client urgently needed to ship goods through a Freight Forwarder China. They contacted me but couldn't provide a booking list. In my haste, I accepted the order. However, upon the cargo's arrival at the destination port, customs found contraband during inspection. When we urgently tried to contact the client, we discovered the company had been dissolved, calls went unanswered, emails were ignored, and their registered address was deserted. You can imagine how passive we felt at the time. After much trouble, we finally resolved the issue.
This experience taught us the importance of a booking list in ensuring logistics safety. We insist on clients providing a detailed booking list. For a Freight Forwarder China, this is not only a necessary step in the logistics process but also a firm commitment to ensuring logistics safety and protecting both parties' interests. Every step must be standardized. Though it may seem slow or even rigid, ensuring each step is properly implemented guarantees that every order is securely delivered to the client. This is what a responsible Freight Forwarder China should do.
However, we sometimes encounter clients who try to challenge the rules, saying they are inconvenienced and will send the booking list later, but then they never follow through. Some claim to be individual companies without booking lists for various reasons. In such cases, some non-compliant Freight Forwarder China companies turn a blind eye to secure the order, but this plants hidden dangers. It might not be a problem now, but if something goes wrong, it becomes a big issue.
So, should one take a chance, thinking it won't be unlucky to accept an order without a booking list, or adhere to principles even if it means losing the order? Which approach will allow a Freight Forwarder China to thrive in the long run? We are a living example. Sunny Worldwide Freight Forwarder China has adhered to principles and operated for 26 years. In April 2021, we committed to organizing annual team-building activities under the Red Ribbon Tree, aiming to become a centennial enterprise. Our goal is to become a century-old Freight Forwarder China! With our years of integrity and excellent service, we have purchased 1,800 square meters of A-grade office space in Shenzhen's commercial district, making us one of the few Freight Forwarder China companies with such facilities. If you're skeptical, feel free to come and inspect. The fact that we have been operating for 26 years and own our office space proves that adhering to principles ensures long-term development.
The booking list, as a foundational logistics document, is essential. It details key information such as the type, quantity, dimensions, weight, and transportation requirements of the cargo, providing precise data for the freight forwarder to develop a logistics plan. At Sunny Worldwide Freight Forwarder China, we understand the responsibility and importance behind this document. Hence, we maintain high vigilance and rigorously review and confirm each booking list.
Having a booking list is crucial! Insisting clients provide a booking list is not only responsible for the client and the cargo but also for the reputation and future development of the Freight Forwarder China.
As a Freight Forwarder China with 26 years of experience, we care more about our clients' needs than they do themselves. Our punctuality rate is 99%, barring natural disasters. If you have international shipping needs, please contact us at jerry@swwlogistics.com.cn. We are confident you will be satisfied.