A Deep-Rooted Learning Culture Has Kept Sunny Worldwide Freight Forwarder China Thriving for 25 Years

Every year, many new freight forwarder China companies are registered, while some go out of business. Statistics show that most freight forwarder China companies do not survive beyond three years. How has Sunny Worldwide Freight Forwarder China managed to thrive for 25 years and overcome the three-year hurdle? The answer lies in our culture of learning.

For a new employee joining the company, most freight forwarder China companies would have them start working immediately. In our company, however, new employees first go through a training program.

After joining, new employees participate in a one-month induction reading group, which helps develop a closed-loop thinking process in their work. Many employees have reported that this has been extremely helpful. Often, the habit in the workplace is to leave tasks as they are, whether done well or poorly, without follow-up. Through the closed-loop thinking training, employees learn to report back to their leaders on their work, whether it went well or not, to correct issues or to receive new assignments. This approach has been refined over 25 years of experience in cultivating new employees at Sunny Worldwide Freight Forwarder China.

This means that in subsequent work, whether it's creating proposals or following up on orders, any issues or completions are reported to the manager. The manager, with their experience, provides feedback on areas needing improvement, whether alternative plans are necessary to prevent unexpected issues, or if the cost of the plan is too high. From this, I constantly refine our approach. For example, for frequently used ports and airports in South America and Europe, I learn to identify the best airlines to use upon receiving an inquiry. This knowledge is invaluable for a freight forwarder China company.

We hold weekly meetings where, aside from discussing last week's work and experiences, we have knowledge-sharing sessions. Each department prepares a knowledge point to share with others, allowing employees to learn valuable first-hand experience not found in books.

Additionally, every Wednesday, we study the "nail spirit," focusing on work goals with determination and not giving up until results are achieved. Every employee in our freight forwarder China company is expected to embody this spirit. This rapid growth mindset ensures employees remember the strengths of various airlines, countries, ports, and airports. When a client asks about common points, we can quickly respond with the best airline or shipping company, providing prompt solutions to clients.

As an experienced freight forwarder China, we stay updated on policy changes in various countries. Many countries have changing tax exemption and rebate policies, and we promptly notify clients to help reduce hidden costs. Behind Sunny Worldwide Freight Forwarder China are over 20 years of supplier relationships, which is why our long-term clients remain loyal.

As a freight forwarder China company with 25 years of experience, we care more about our clients' needs than they do, with a 99% on-time rate barring natural disasters. If you have international transportation needs, please contact us at jerry@swwlogistics.com.cn. We are confident you will be satisfied.